Our aim is to provide a high-quality domiciliary care service which exceeds our customers’ expectations.

Our objectives are:

·   To provide person centred, dignified care for customers within their own homes

·   To provide the best possible care service with a friendly, caring and compassionate approach

·   To assist customers to maintain a good quality of life within their own homes

·   To respect the dignity and privacy of our customers.

·   To meet the needs of our customers and to promote their wellbeing

·   To promote customer choice, independence and decision making.

·   To be responsive to the changing needs of our customers.

·   To respect the diversity of our customers and employees and to promote fairness and equity.

·   To ensure our employees are robustly recruited, supported and trained.

·   To ensure robust governance and oversight of the service to ensure that care is safe and of a high standard.